I learned a long time ago that there has to be a system for working with each client. I have several areas we address, and not all clients need to address all areas. We focus on what makes sense to their situation. That being said, it’s kind of simple. As I ask in my keynote address, I pose the question, “What’s going on here?” What is happening is not always as obvious as they think it might be. In posing the question, we begin to dig deeper to ultimately identify root causes. The question registers in their mind that something’s… Read More>>
In an interview, I was asked, “Once you get the client to understand that they are losing money through lack of productivity, how do you address their problems?” You may be thinking the same thing and wonder how it applies to your business. You may think each scenario would be different, because each industry or business has their proprietary ways of doing things.
Ironically there’s a common thread to the majority, if not all, work environments. There are generic checklists for general areas to address, no matter what industry or size. Very quickly, we are able to identify where there… Read More>>
In a recent interview, I was asked about how I deal with clients who are super busy, bouncing all over the place multi-tasking. The question was asked, “How do you decide what will work for them? How do you help people get focused?”
My recommendation as a consultant of personal productivity is that I have to really quiet down the client and start to look at what is going on in their world. What is their vision? It’s up to them to set up the systems by defining how they want to communicate and have people reach them.
We all… Read More>>