As a business consultant here in the Phoenix metropolitan area, I find that businesses can learn from each other. Having an open mind and interacting with other business owners can give you some great insight to efficient systems that work well across all industries. Let’s take a look at contact management systems using the case study of a call center.
Call center contact managers teach to develop their communication skills and effectively assess the task of staff. Key to call center management are procedures and equipment that they use when connecting with clients or prospects.
As a busy executive, it’s important that you obtain organizational skills, as they will help you efficiently and effectively run your organization, manage employees and plan for your business. Everything from equipping yourself with the proper supplies and equipment to managing your time properly and hiring qualified employees can improve your organizational executive skills. From creating a daily to-do list to jotting down important dates and meetings in a planner or using a personal digital assistant, there are many ways executives can use time management techniques to do a better organize their days and the businesses they run.
Yvonne , Anne and Shannon Enlighten Studio, Scottsdale, AZ
It was New Year’s Eve day, 2013, and I had an appointment at a Scottsdale hair salon. Mind you it was actually the last day of the year, I imagined it might be significantly busier for the big last night of the year. As I got to the salon and no one else was there, I was wondering aren’t most people having their hair done with a super up do or a blow out. Perhaps not. I personally, just needed to get my hair cut and colored, a long overdue visit. … Read More>>
This morning I was reading an excerpt from “The Compound Effect” by Darrin Hardy and was reminded of the daily habits that we do regardless of whether positive or negative and just how those habits shape your way of life. When I was reading and reflecting, I realized it was like a client I met earlier this week. My client was busy building her business with inventory, daily purchasing and scouting for emerging and unique merchandise, and was compounding plenty of personal debt.
Operating a small business on debt can sometimes quickly and sometimes slowly run you right out of … Read More>>