Watching people and their habits is something that I’ve done for years. Growing up on the east coast, visiting New York City, my parents owning a hotel, all were tremendous opportunities for me be curious about people’s habits. As a business consultant today, I use those natural observation skills to identify problems that affect people’s…

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As we’re closing in on the year, it’s always fun  to reflect on the “best of” and this morning I heard something about things that have become obsolete in the last 10 years. The two items that caught my attention were the answering machine and the Rolodex.  If you’re still using either one, my question…

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