When it comes to listening, we do it all day long. We listen to music, the news, the sounds of our environment, and to those we love. Listening is an all day, everyday thing. Being a good listener is an important trait to have. People gravitate to good listeners who make them feel understood. Those…

Read More

One of the tools that great listeners use is active listening. This type of listening involves both verbal and non-verbal communication and is a highly effective form of communication. When all parties of a conversation use active listening, the outcomes are almost always favorable.  What is active listening?  Active listening is a technique used to…

Read More